HOW TO REPORT gift card scams
If you become involved in a gift card scam, you may seek assistance from a variety of resources in
the private and government sectors
State Specific Reporting
If you are the victim or have witnessed a gift card scam, report the incident. Reporting can be to several different sources, such as the store where you purchased the card, the gift card issuer, or a state or federal agency. To report a scam to your state’s consumer protection agency use the report button below.
Reporting Checklist
- Contact the card issuer identified on the gift card.
- Contact the store where you purchased the gift card.
- Go to the Better Business Bureau Scam Tracker at https://www.bbb.org/scamtracker/reportscam.
- Contact the Government Agency that purportedly needs payment by gift cards.
- For federal income tax scams, contact the Treasurer Inspector General for Tax Administration at 800-355-4468 or visit www.treasury.gov/tigta
- Contact Local Law Enforcement.
- Contact the Consumer Division of Office of the Attorney General of Your State.
- Contact the Federal Trade Commission at 877-FTC-HELP (877-382-4357) or at www.reportfraud.ftc.gov.
- Contact the Federal Department of Justice, National Elder Fraud Hotline at 833-FRAUD-11 (833-372-8311) or visit https://ovc.ojp.gov/program/stop-elder-fraud/providing-help-restoring-hope.
Additional Resources
For more about gift card scams visit:
RGCA Consumer Center • FTC Consumer Advice • AARP Fraud Network